The Forbes Ambassador and Customer Experience workshops will assist individuals to develop practices and processes that provide exceptional customer experience and create brand ambassadors for local businesses and Forbes as a destination.
Workshop facilitator, Nick Jacobs has been in the tourism, retail and hospitality industry for 29 years. He works as a consultant to the hospitality industry, providing advice to operators on enhancing customer and guest experience, managing and increasing yield, managing online reputation, maximising revenue opportunities, embracing operational efficiencies and grow profitability.
Contact the Forbes Business Chamber by email to book a place for you or your team members in these exciting workshops. To book please contact Forbes Business Chamber at forbes.businesschambernsw@gmail.com.